Programme Manager

  • Kraków
  • Hsbc Service Delivery (polska) Sp. Z O.o.
Programme Manager Miejsce pracy: Kraków Your responsibilities Own delivery execution within the Regulatory Excellence programme as well as having holistic oversight of the product development roadmap and the adoption plans. Accountable for programme delivery strategy and approach across a series of capabilities / projects or component activities, building stakeholder buy-in around plans, commitments and changes. Accountable for programme reporting, governance and benefits realisation / Objectives Key Results (OKR) management to all relevant stakeholders / committees in accordance with HSBC’s Change Framework. Lead Project Managers / Scrum Masters / PMOs on a high-profile global delivery to ensure commitments are met across budget / benefits / schedule / scope. Proactively partner with Product and SMEs in the annual planning and forecasting process. Accountable for the intake of all new work and the evaluation of new change requirements, facilitating integrated triage to identify requirements, scope and budget. Drive stakeholder discussions related to delivery strategy, scope, capabilities and budget. Own and managing resource plans with Project Managers / Scrum Masters, producing/overseeing indicative pricing and detailed budgets that match a description of deliverables and actual work effort. Our requirements Solid recruitment knowledge. We don’t measure experience in years, but you must show that you really know what you are doing. Senior stakeholder management skills. You will interact with hiring managers and department heads on daily basis. Proficiency in English. We are a diverse company. Ability to communicate on a business level with everyone is a must. Reporting and presenting skills. You must know how to analyse and present recruitment data in a clear manner. Innovative thinking. We don’t settle for mediocracy, and neither should you. You must be able to challenge conventional approach and create new ways of working in dynamically changing world. What we offer Competitive salary Annual performance-based bonus Additional bonuses for recognition awards Multisport card Private medical care Life insurance One-time reimbursement of home office set-up (up to 800 PLN) Corporate parties & events CSR initiatives Nursery discounts Financial support with trainings and education Social fund Flexible working hours Free parking Benefits sharing the costs of sports activities private medical care sharing the costs of professional training & courses life insurance flexible working time integration events corporate sports team doctor’s duty hours in the office retirement pension plan corporate library no dress code coffee / tea parking space for employees leisure zone extra social benefits employee referral program opportunity to obtain permits and licenses charity initiatives family picnics extra leave In-office gym Recruitment stages Online assessment Phone interview Job interview Welcome to HSBC! About the role HSBC’s Data & Analytics Office (DAO) promotes a data-driven culture across HSBC through our strategy of: • Fix The Back Book: To protect our data we need robust policies for data management and enhanced governance e.g., data that is consumed from a trusted source, meets quality standards, and complies with regulatory obligations. • Engage Colleagues: Move to a data-led culture through enhanced training including on the job opportunities. Our talent is the glue between protecting our data and unlocking value for our customers. • Build Sustainable Capabilities: Value is unlocked when we deliver on the opportunities our well-managed data presents e.g., improving customer / colleague experience, increasing revenue, commercialising our data, optimising capital, enhancing risk management, or reducing costs. The role primarily supports the Fix the Back Book pillar(s) of the strategy. To drive our strategy, we are now seeking a high calibre professional and self-motivated Programme Manager to join our Data team. DAO Programme Managers are responsible for the leadership of a team of project managers, business analysts and contingent project resources across multiple locations. The role will also be responsible for execution in the Regulatory Excellence programme through a range of methodologies as well as having holistic oversight of the relevant DAO product development roadmaps and the adoption plans. The initial assignment will be on the Regulatory Excellence programme where the role holder will focus on Regulatory Reporting deployment / enhancements. The successful applicant will enjoy working as part of a dynamic team on a high profile and exciting / engaging programme of work. HSBC Service Delivery (Polska) Sp. z o.o. HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories. HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year. Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share. Thank you for interest in HSBC. . Before you apply, please note that we will take into the consideration only applications that include the following statement: . “I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).” . Due to the high number of applications, we reserve the right to contact selected candidates only. . In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: krakow.recruitment@hsbc.com.