Key Account Manager

Description Build your Career with an Industry LeaderAs the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference. Key Account Manager works to improve MCC’s market position and achieve financial growth. This position defines long-term organizational strategic goals, builds key customer relationships, identifies new business opportunities, negotiates, and closes business deals and maintains extensive knowledge of current market conditions. He/She is responsible for meeting budget expectations and delivering YOY growth exceeding the market growth rates. Key Account Manager focuses on three main areas: Account Development, Client Retention, and Account Planning. This role is highly collaborative as it requires interaction with mid and senior level management, marketing, and technical staff.Responsibilities:Account Development:Work with team to develop proposals that address client needs, concerns, and objectives.Develop new business contacts (building the company's image and customer relations).Participate in pricing the solution / service, preparation and presentation of price offers, negotiations of cooperation terms within the adopted principlesImplement new projects in close cooperation with the technology department and the graphics department.Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately. Client Retention:Present new products and services and enhance existing relationships.Work with technical staff, analytics group, marketing, and other internal colleagues to meet customer needs.Arrange and participate in internal and external client debriefs.Account Planning:Track market label development and changes, search for potential customers and monitori competitors' activities.Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.Present to and consult with management on business trends with a view to developing new services, products, and distribution channels.Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.Administrative:Submit progress reports and ensure data is accurate.Enter and manage data accurately within the company’s CRM or other sales management systems.Forecast and meet sales targets, prepare and co-create and implement established sales plans in terms of sales volume and profitability.Track and record activity on accounts.Qualifications: several years of experience in B2B sales, make to order (packaging industry) documented with appropriate results, with particular emphasis on flexo and digital printing'B' category driving license requiredknowledge of English language at a level enabling business communicationcommunication and negotiation skills (building win-win situations with clients)ease of establishing contactscommunication skills and independenceability to quickly adapt to new situationsunderstanding the dynamics and requirements of the customer / packaging marketanalytical skills (assessment of sales levels, profitability, very good organization of work