IT Manager SAP BI

IT Manager SAP BI Miejsce pracy: Kraków Your responsibilities Ensuring a smooth operation of the BI platform applications for LGBS and its worldwide LH Group customers Proactive monitoring of interfaces and automated processes regarding data integrity, performance and timeliness Deriving necessary measures within LGBS IT in case of analyzed risks or incidents, involving the needed stakeholders (e.g. other IT departments, customers, service providers) Supporting and assisting our internal and external customers within the 2nd level support and ticketing (trackspace) processes for incidents, trouble shooting and change requests Providing consulting services for internal LGBS business units and customers in LH group in IT-related topics regarding the BI platform Conceptual design and implementation of new applications for reporting, analytics and planning within the BI platform landscape Customizing of the supported applications according to technical and/or business needs, coordination of test activities and ongoing documentation of the supported solutions Being an active contributor and driver of automation and digitization in BI IT and the supported processes – your ideas, experience and visions are highly welcome in our international and highly cooperative team Being part of our SAP BI IT platform team in KRK Acting as primary contact for BI IT-related topics in KRK together with your team colleagues Promoting the SAP BI platform within the Delivery Center organization, showing the added value of the existing platform for data collection & structuring, reporting and KPI calculations Acting as product manager for selected BI IT applications, including budget and controlling functions Supporting/ managing the lifecycle of BI IT-products and ensure alignment to BI IT strategy and IT architecture guidelines Supporting/ managing projects in the BI IT landscape with focus on Finance&Controlling Supporting customer projects and internal projects in terms of project planning, implementation and go-live for production Our requirements Graduation and University Degree or similar Academic graduate in Business Administration, Business Informatics, Informatics or similar studies Experience in supporting and managing SAP applications in the BI environment Experience in using or implementing SAP BI tools (SAP BW 7.5, SAP Analytics Cloud, SAP Datasphere) with technical focus Good knowledge of English (both oral and written) Good understanding of BI data flows and processes Experience with 2nd level support and ticketing/ trackspace) processes Project management Firm PC-User Know-how, especially MS-Office Shared Services Process and service management IT demand management IT-Infrastructure Planning and organizational talent; analytical skills and accuracy Strong conceptual skills; problem solving competence Flexibility; cultural competence; entrepreneurship Capability to define precisely complex situations and issues Distinctive written and oral communication capability; representation ability Willingness to learn and to pick up new topics Optional German language skills are a plus What we offer New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance (rondo Matecznego) Hybrid working model & task based working system Possibility to fulfil a dream about far journeys with attractive travel benefits Access to LinkedIn Learning online courses, access to online platform with language courses and possibility to take part in trainings prepared by our amazing training team Continuous improvement environment Supportive & friendly working atmosphere - we work towards a joint success Package of benefits like: private medical care, Multisport Card, pre-paid cards and more Employee referral program, integration events and charity initiatives Benefits sharing the costs of sports activities private medical care life insurance flexible working time corporate products and services at discounted prices integration events no dress code coffee / tea parking space for employees leisure zone extra social benefits pre-paid cards sharing the costs of tickets to the movies, theater employee referral program charity initiatives flight privileges Santa events for children lockers for cyclists / sportsmen relocation package have a shower Recruitment stages CV analysis Phone screening Interview More about this role Based on his/her functional and technical expertise and background the SAP BI (Business Intelligence) IT Manager manages operational tasks and projects regarding IT-support of our business applications on the BI platform. The actual BI Platform consists of: SAP BWonHANA SAP BOE (BusinessObjectsEntreprise) with tools LUMIRA, WebIntelligence and AfO SAC (SAP AnalyticsCloud) SAP Datasphere (SAP DWC merged with SAP DI) SAP S4HANA being supported within single reporting use cases The SAP BI IT Manager is part of the operations teams of SAP BI platform applications and works within the 2nd level support structures. He/She will be part of change request activities and implementation projects of new applications on the BI platform. Furthermore he/she will complement the LGBS BI IT team in Germany with his/her skills and knowledge in further developing and expanding the BI platform for future business requirements. In this role he/she will work in close cooperation with all relevant internal and external parties (e.g. Process Management, Operations, IT Providers). Lufthansa Group Business Services Sp. z o.o. We support the aviation business. Our teams handle accounting, look after our customers' employees, run procurement processes and take care of IT applications. Everything contributes to a great travel experience for Lufthansa Group customers. Wszystkie informacje o przetwarzaniu danych osobowych w tej rekrutacji znajdziesz w formularzu aplikacyjnym, po kliknięciu w przycisk "Aplikuj Teraz".