Trainee in O2C - Gdansk

About the job Join our Order to Cash Department and became a part of one of three experienced credit control teams, shaping ARLA’s effective cash flow. We are the guardians of the credit policy and ARLA’s receivables by taking care of our customers and delivering professional and efficient service to all of our stakeholders. Besides ensuring business transactions are properly accounted, we gain experience within international environment, develop our skills, try new solutions and contribute to various projects beyond our regular responsibilities. Specifically, you will: While handling credit control processes you will contribute to performance culture within O2C department. After all, we got to where we are because we're passionate about what we do. Your main tasks would be: Handling processes within Invoicing, Collection and Disputes area to secure on time payment of receivables Registering and resolving disputes and queries from customers Maintains effective and efficient communication with internal and external customers Another part of your job would be participation in process improvement projects and support to direct supervisor in other assigned tasks. Who are you? We are looking for someone, who: Is a graduate / student in Finance and Accounting or similar area Has high interpersonal and communication skills Is team oriented and represents proactivity in dealing with issues Shows positive attitude and engagement Is open to change and improvements Speaks English fluently What do we offer? • Flexible working time (start your day of work between 7-9) and home office work possibility • Trainings with experts & professional induction in a new position • Financial support of your education • Medical care & life insurance • Additional benefits like gym card, vouchers, travel points or cinema tickets, etc. • Scandinavian working style & no dress code • Referral program for employees • Employee Assistance Program (legal, psychological, health, financial consulting, etc. ) • Support for your healthy lifestyle (fruit day, facility for sportsmen, sport challenges and activities, Arla active teams / sport groups) … while in the office you can also use some of below: • Modern office space with beautiful view and high standard furniture (i.e. adjustable desks) • Chill-out rooms with X-box, pool table, board games, football table and swings Welcome to Global Shared Services in Gdansk You will become part of our Global Shared Services in Gdansk, joining over 700 colleagues dedicated to supporting all of Arla. Our departments include IT Operations and IT Solutions, dedicated to SAP, as well as app development and implementation projects. We also have Procurement, Finance, and Logistics departments supporting various global processes such as purchasing, distribution, and sales. Additionally, our HR operations department ensures the attraction, development, and retention of top talent worldwide. With over 15 years of existence in Gdansk, we offer a wealth of knowledge and the opportunity to participate in challenging and exciting innovation projects. As part of Arla, you will enjoy a collaborative Scandinavian work culture.